Protrans Automotive & Transmission Specialists 3420 Gato Ct Riverside, CA 92507 951-367-7400

Customer Survey

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Protrans Automotive & Transmission Specialists is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Protrans Automotive & Transmission Specialists we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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OUR REVIEWS

(314 Reviews)

In viewing a YT video on what needs to be done at 150,000 miles to my '13 Nissan Altima, I found out that it needed a transmission service with both filters, gaskets and fluid replaced. Since I've taken previous cars to ProTrans for transmission service, they were the obvious choice. The appointment date and time was easily confirmed, the service done easily and communication with the tech and owner was flawless. Heartly recommend ProTrans for any work. TY, TY, TY

Steve C, 02/14/2025

I took my 2017 Ford F-150 here before my trip to Utah to make sure all was well with my breaks and top off all fluids, overall a safety check. Every time I called all were courteous, polite & very professional. I really appreciate this company’s honesty and integrity, they provided my truck with an oil change. No haggling, no gimmicks, no up selling I’m a lifetime customer. Thank you & I recommend this company.

Stephany Mejia, 01/21/2025

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