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CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
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OUR REVIEWS
(314 Reviews)
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Steve C, 02/14/2025In viewing a YT video on what needs to be done at 150,000 miles to my '13 Nissan Altima, I found out that it needed a transmission service with both filters, gaskets and fluid replaced. Since I've taken previous cars to ProTrans for transmission service, they were the obvious choice. The appointment date and time was easily confirmed, the service done easily and communication with the tech and owner was flawless. Heartly recommend ProTrans for any work. TY, TY, TY