For years, I was hesitant on taking my car to a mechanic. My idea of a good mechanic consists of the following: They had to have many years in the auto repair industry with few to no complaints, friendly customer service, A certification beyond ASE (Automotive Service Excellence), & a thorough vehicle inspection with fair pricing... I have found all of these qualities at Protrans Automotive Transmission Specialists. They've had 23-24 years in the business with high ratings. If there are complaints, Protrans makes it their priority to respond to the issue right away and resolve it in a timely manner. You'll find excellent customer service with Sandee Clark, Samantha and Michael Radak as well as the rest of the skilled mechanics. Protrans is not only ASE Certified, they are AAA Certified! They had inspected my vehicle which was 11 years old with no previous work done other than the standard oil, brake, & tire maintenance. An average mechanic looking to make easy money on my 07' Ford Focus would've charged me 3,000.00+ for services such as: Oil change, diagnostic service, rear wiper blade replacement, broken engine mount replacement, E brake adjustment, broken shifter knob, power steering fluid exchange, transmission service, front struts replacement, and wheel alignment. With Protrans, they only charged 1595.67 which included a solid warranty, a AAA member discount and a 6 month financing plan through a Synchrony Car Care Credit. That is the definition of a thorough assessment with fair pricing. I will not go to any other mechanic other than Protrans. I am a real customer who visited Protrans for the 1st time on 12/21/17 and am just highly satisfied with their service. Thank You!