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Always happy with the excellent customer service, follow-up, and quality of work done. I've been going to Protrans Automotive for a few years now and Jeff and Michael have always been upfront and honest. I have never had a bad result or negative experience ---all at very fair prices in all the work I've had done. A good mechanic(s)--priceless.

Rob A Dec 12, 2023

Fantastic work! I called around to a couple of shops and they told me they couldn't help me with my 28 foot class A motor home. Those other shops recommended Protrans. I called and Cory got my RV in the next business day and my coach transmission was diagnosed that afternoon. It was quick and Cory and Jeff worked with our schedule as we had a trip reserved for that weekend. The team at Protrans rebuilt my E4OD transmission and got me back on the road by that weekend. We drove our RV 500 miles to and from death Valley via Towne pass (4963ft from sea level) no problems. ALOT OF CONFIDENCE in this transmission for sure!

Michael Salisbury Nov 11, 2023

Great service with a friendly staff! Had my truck up in running in no time. I would definitely go back to this shop

Eric Gutierrez Nov 11, 2023

I brought my 2012 Honda Civic Natural Gas Vehicle to Protrans b/c it couldn't be serviced at the Dealer. Protrans was able to define the issue(s); work thru them & get my vehicle back on the road. No issues for over 6 months now. The Team is polite, very knowledgable, but most importantly professional. I highly recommend Protrans for anyone that needs service for their vehicle.

Daniel OConnor Jun 6, 2023

This is a great shop. I bought the the bilstein b12 pro suspension kit and was originally going to put it on myself. When I realized it was something I was in over my head I contacted Protrans. I heard back from Jeff and we were able to make an appointment for the next day. Brought my car in and it was done the same day. Everyone I talked to from the shop was very respectful and professional. I will be recommending this shop to all my friends and family and will be coming back for future work. 👍👍

Myles W Oct 10, 2023

If Protrans doesn’t deserve 5 stars, no one does. Just impeccable character and service experience. I recommend to all my friends and anyone in the Inland Empire area!

Nina Yuan Oct 10, 2023

Very professional and did a great job with my Lexus !

Blatino Carrillo Oct 10, 2023

Fast and efficient service. They gave me a quick update after inspection regarding what the issue was. After the service, my car runs smooth now. Highly recommended.

Hasin Us Sami Oct 10, 2023

Protrans staff was great to work with from the beginning. Their customer service was exceptional throughout the whole process. Giving me updates on a daily basis on the progress and concerns with my vehicle. I would highly recommend this establishment to anyone who is looking to have their transmission repaired.

Jay D Oct 10, 2023

Jeff was Awesome 👌 Thank you again for all the help! My husband and I couldn't be happier. We have a Ford Fusion and there were a number of things that had to be repaired and they brought my car back to life. My engine was overheating and had problems with the a/C, Jeff had also noticed I needed some new tires and gave me and my family a great deal. I'm so glad I came to you guys when I did. The car is running smoothly 😇 We definitely found our Mechanic

VDM Mercado Oct 10, 2023

Jeff was attentive and empathetic to our situation, our car was finished in a timely manner with a great price.

Larry Padron Oct 10, 2023

Would definitely recommend Protrans. They were extremely friendly, had a clean facility and very communicative. I was ready for a rebuilt transmission but they discovered it was motor mounts and would cost a fraction of the rebuilt quote. Will be taking all of my vehicles here from now on.

Natalie Gravitt Oct 10, 2023

These guys are the real deal. From the moment I called, the lady at the front desk was extremely helpful and knowledgeable. Never left me waiting or wondering. They rebuilt my transmission and gave me my truck back feeling like new. Jeff was in constant communication with me the entire time, great guy. Great techs and Honest company. Thanks Protrans!

Edward Pulido Sep 9, 2023

Great auto shop! Very communicative and reasonable prices.

Brooke Rose Sep 9, 2023

Service was friendly, clear, and respectful. Went in for a coolant leak and failing coolant fans. They charged 130$ to find the leak and about 1000$ to replace the fans and the water pump. They made some extra maintenance suggestions but were very clear on what was essential to fix the leak, and what was only a suggestion. Not pushy at all. The prices they told me ahead of time matched up with what they actually billed me for. They had the problem diagnosed the same day I took the car in and had it repaired by the next day. I had to use a payment plan for the first time to cover part of the cost. They made it easy and quick to get a good loan. It's been a week since I went in and the car hasn't had any problems since. Car was a chevy sonic.

Christian Wolird Sep 9, 2023

This shop always fixes whatever problems I have with my cars. Any issues that I experience my first thought is take it to Protrans.

Austin Hamedih Sep 9, 2023

Protrans Automotive is simply outstanding! Their skilled technicians provided top-notch service, quickly diagnosing and fixing my vehicle's issues. I was impressed by their honesty and transparent pricing, making the entire experience hassle-free. The staff's professionalism and commitment to customer satisfaction are truly commendable. Without a doubt, Protrans Automotive deserves a solid five-star rating!

LaVester Sturges Aug 8, 2023

I took my SUV VW Toureg to the dealer to have my brakes done. They did an estimate on the work I needed done with parts and told me it would be over $1000 dollars to get it done for the front brakes only. So, I called around and remembered going to Protrans a few years ago and how great their services were. I called them up they gave me a free estimate, after work was done they changed me half of what the dealer was going to charge me. I strongly recommend Protrans for any and all of repairs or services you need for your vehicle.

Jeff Stapleton Jan 1, 2021

They have a great team, very attentive to details. Made it so easy. Have already recommended them to family and friends.

Chuck Sanchez Jul 7, 2023

I do not live in California and my nephew heard about ProTrans. We called and when they checked it over, they found a hole in a hose. Fixed it and called to come get. Very professional service. Thank you!’

Susie Jun 6, 2023

Just picked up my truck it was done a couple of days early he had one of his mechanics take care of business . Clutch seems to be working perfect . This is my third time here and each time has been great .

Rex Gross Jun 6, 2023

I took the chance to just drop in without an appointment early in the morning because I needed some expertise on a problem. They were so helpful and got the problem fixed and then took care of an oil change. It feels so good to have someone I can trust to take care of our car, knowing they are honest and capable.

Linda Crites Jun 6, 2023

This business came highly recommended and they did not disappoint.

Lisa Barnes Jun 6, 2023

This place is 5 stars their the best they fixed my car in 1 day electrical diagnostics, and did oil change for only 89 , usually I pay 135 , Came back to have them charge my battery and replace my alternator and now everything works brand new . Best Place to go to affordable prices and These Guys know why their doing their Professional they worked on 2020 Volkswagen Jetta And many mechanic shops told me to go Volkswagen but I looked up reviews on who works on new Volkswagen and they were closes to me not even half a mile away. They Credit options as well which is what I used to fix my vehicle. Best Mechanic shop in riverside !!

Ryan Moreno Jun 6, 2023

I had a great experience. The service was fast, fatser than most places I've been to. And the staff was very friendly and helpful. They made sure all my needs were met and all my questions got answered. Very nice place!

Fujin Raijin Jun 6, 2023

These guys did great work rebuilding my transmission and got it done within 3 days. Had to use my truck to move and the truck drove well with no issues. If you need transmission work and want it done professionally, don't hesitate to contact them. I'm a very satisfied customer and would highly recommend them.

Robert Nido May 5, 2023

The "Protrans" team is always very professional and welcoming! They always treat me & my family like royalty! I always look forward to spending quality time with Jeff & Michael!

Cliff Liles Nov 11, 2020

Protrans Automotive & Transmission the personnel at your service station are Honest and informative; providing the utmost work on my GMC Terrain. The car was checked out with an engine analyzer prior to visit. Your mechanics did a diagnostic check and came up with the same code. So, I was relieved the service station was not going to rip me of.. or take advantage of a senior citizen. Timely, informative and status of recommended work was provided. Updates discussed before their professional work continued. When I picked up my vehicle, such a difference!! It was like I received a brand new car. The Terrain runs so smoothly. The company they they run shows talent and professionalism in their automotive Skills!! Thanks, Jackie

Jackie Brown May 5, 2023

I had a transmission rebuild done and diagnostic for check engine light. Super pleaseed to date with sevices! Not feeling comfortable with the estimate I got the last time I went there. I literally sold my car.

Beverly Olaiz Jan 1, 2021

It was a great experience. They doing the job in a professional way replacing the battery with the right size battery and write a qualification from the manufacture on time and friendly customer service. Definitely, I will keep them as my own mechanic from now on.

lo ra Apr 4, 2023

Nice people and quality service! I strongly recommend this place. After trying multiple places, they managed to fix the transmission on my truck for a great price.

Eduardo Garcia Apr 4, 2023

Twice now I've had the pleasure of having my 2007 Dodge Ram serviced with this fantastic business. The most recent was last week prior to that about 5 years ago. The first time was the alternator and battery replacement with a long drive home to follow. A little scary but everything worked out just fine. Visiting family once again last week when my check engine light illuminated.. yikes! Not to worry! From the first phone call with Corey to schedule an appointment to working with Jeff and Michael to get the issue resolved before returning home to Arizona! Communication was excellent! They even looked into getting my side view mirror replaced however I was unable to stick around for them to complete it. Darn it! All the same I highly highly recommend ProTrans!!! Their pricing is reasonable along with the reliable service. Best I've ever experienced. Give them a try they will not let you down! God bless

Nancy B Apr 4, 2023

Great customer service

Flavio Carbajal Apr 4, 2023

Thank you so much to Jeff cori and mike you guys are amazing would recommend I’ve been going through the ring but they definitely took some weight off my shoulders can’t thank you enough ❤️🙏🏾

Chenelle White Apr 4, 2023

Clean, knowledgable, experienced and professional. Prices were more than fair and they were a pleasure to work with on rebuild of my Ford Transit Connect's transmission. Planning on having them repair my GMC diesel next.

Rob Brown Mar 3, 2023

This is an excellent repair shop. I’ve been using ProTrans for years and they always do fantastic work.

Kevin Esterling Mar 3, 2023

Great customer service, fast and affordable repairs. Been going here for years, my family takes their cars here as well, and we all love it!

Josh Jeffery Mar 3, 2023

Truck running in limp mode. Message to service exhaust system now. Called and they told me to bring it in. This was on a Friday. By Monday it was diagnosed as a diesel particulate filter plugged up. Regen did not solve the problem. Suggested replacement of entire exhaust after treatment system. I ok’d the work. Took two weeks to get the scarce parts. Great word great people to work with. Highly recommend this shop.

Jim & Linda Walker May 5, 2020

Had to have the transmission totally rebuilt. Got it done in a week and am really satisfied. They did a wonderful job. Thanks for your help.

Jim P Feb 2, 2023

Repaired transmission last year and front suspension last week. Just checked with my son, who drove for first time today for significant time: "Drives great thanks for everything" So everything is great. Your usual great work!

michael mattox Feb 2, 2023

4 yr customer (car and van). Competitive prices, excellent and fast service. Wonderful staff (Jeff, Michael etc.) No return on services performed. 💝

Kathy Moore Feb 2, 2023

Went in with a problem, left with out a problem that’s what everyone likes when they take the vehicles in. Front office was so helpful and professional! I would recommend this places to everyone hands down !!! Fixed my truck within 2 days . I give this shop 5 stars rating . You can trust this shop with out worrying !! My truck runs amazing now !!!

Gustavo Sanchez Feb 2, 2023