replaced waterpump, theromastat, adapter and flex fran. very pleased with the work.
Juanita Bigelow Feb 2, 2023
This was my first time visit at Protrans Automotive, I did not know what to expect and was worried about how bad my car was and what it would cost me. Jeff greeted me and was very professional and welcoming. While my car was being repaired, I made arrangements to rent a car at a rental place, which was about 1/2 mile away. I was offered a ride to the car rental place by Protrans, which was really nice and accommodating since the weather was very frigid that morning. That afternoon, Jeff called me and advised my car was ready and it was not nearly as bad as I had anticipated. I was pleased with their hospitality and professionalism. I am happy with my car and it is running great!!! Thank you for your great service.
Stella Sayers Jan 1, 2023
Excellent and kind car service. I did a walk-in oil change and stayed throughout the appointment. Their guest area is very clean. They were efficient and very clear with me about the service and price. I would highly recommend.
Pauline Carey-Jones Jan 1, 2023
I’ve been brining my cars to ProTrans for years (including my Mercedes). They are trustworthy, knowledgeable and back up the work that they do. Highly recommend
Dawn Jeffery Jan 1, 2023
I trust this company with my car from a simple oil change to major repairs, they always friendly they even offer cold bottle water and a comfy room to wait with a t.v
Bridget ******* Jan 1, 2023
Great place. Great atmosphere. I could tell there was a lot of respect from everyone to everyone, employees and customers.
Ben Middleton Jan 1, 2023
After buying a used 01 civic I was not sure where to go for trusted repairs, everyone was friendly and very smart. All my repairs were done in a timely manner my car feels like a new 2022 this will be my go to mechanic for all my vehicles. Thank you very much ! Shout out to Jeff and all the service department you guys are awesome!
Victor Hurtado Dec 12, 2022
Where do i start.. Wednesday afternoon 3pm before Thanksgiving on way home to Phoenix, car goes into limp mode, got referred to Protrans. Called them they agreed to take a look. Diagnosed, parts ordered and Throttle Body replaced and road tested. So very excited to know that there are still Honest shops out there that actually care about their clients. Highly recommend Protrans.
Jerry Griffus Nov 11, 2022
Very friendly! They checked our car and gave us professional recommendations for free! Will surely go back to them when next oil change needed.
Yuan-Lu Chen Nov 11, 2022
Went in for transmission repair, after diagnosing the problem they told me I didn't need a full rebuild saving me well over $1,000.00. They found some safety issues I wasn't aware of and I had them take care of all of them. The truck is running great! Thank you Protrans.
ray zambrano Nov 11, 2022
Professional, clean, courteous, helpful and reasonable.
Kevin Mahoney Nov 11, 2022
Truck quit running and would not start. Called ProTrans and asked if I could have it towed to the shop. They said have it towed in. During the process of diagnoses and repair I was kept informed about the status of the repair on a regular basis. I am satisfied with the work and will take my truck back for any maintenance or repair in the future.
Jim & Linda Walker May 5, 2020
Jeff, Matt and Hayley and the team at ProTrans did an incredible job and went above and beyond for us. We had a one of a kind, 1970 Ford Chinook MotorHome that made it down to Joshua Tree from Homer Alaska. It sat during the plandemic and we finally rescued her almost 3 years later. She did not deal with the transition to desert life smoothly and was leaking badly and ran terribly. We had her towed to Riverside and found ProTrans from a referral from another shop. The team at ProTrans rebuilt the transmission and went through the engine to get us back on the road without breaking our budget. Jeff was good about communicating and Matt even drove over the day after we picked it up to help assess some issues that came up on the way home. Can’t say enough about the professionalism, care, and service we received and would recommend them to anyone for all car repairs!
Josh Munk Oct 10, 2022
Great people
david glenn Sep 9, 2022
Customer service is excellent! Job was completed promptly. Price was reasonable. They were honest and courteous. I would definitely use their services again, and I highly recommend them. Glen R. Gribas.
Glen Gribas Oct 10, 2022
Protrans-Honest, reliable, and the price is right. Had a great experience doing business with Protrans. Jeff and the crew are all awesome individuals. Now I'm a loyal customer. No need to look anywhere else. Protrans will take care of all your car or truck repairs.
Tom Sawyer Sep 9, 2022
Found and fixed the problem quickly with no upselling
Kyle Sweeney Sep 9, 2022
Protrans has a friendly and professional staff that provides good quality work.
Daniel Diaz Sep 9, 2022
Quality work, and fantastic costumer service!
Ruben Manriquez Sep 9, 2022
Highly professional. Fair prices. Very satisfied.
Sean Rhoades Sep 9, 2022
Exceptionally kind and professional. When your car needs maintenance this is the place to go!
Charlie Sykes Aug 8, 2022
Very polite and professional people and prices that were reasonable also. They also followed up to see how I liked their work. They rebuilt the transmission on my H2 Hummer. Everything seems great, and nice people to deal with.
Steve Urban Aug 8, 2022
This shop is the best at taking care of the needs of your car or truck. Straight up honesty & knowledge. Definitely would recommend!
Colin Ryan Aug 8, 2022
Coolant System - Thank you guys so much for the honest work on my car. I can't thank you enough! Awesome job AND for staying late since I was stuck in traffic. May God bless you guys!
Eseta Moala Aug 8, 2022
Good Day; The service at "Protrans" was "Top Notch " ! Before I took my car to "Protrans", I took it to another service center and I was told that it needed a Transmission Replacement to the tune of $3,500.00. I then took it to "PROTRANS" for a second opinion and their tec found that all that was needed was for the front wheel bearing to be replaced. That was a savings of over $3,000.00 dollars 💵. So if you need ANY work done on your automobile I would have "PROTRANS" ✔ it out first. T. Van Dorn
Thomas Van Dorn Jul 7, 2022
Good solid business!! Good customer service!! My car was handled with care!!! Appreciate you all!!!
Felipe Avila Jul 7, 2022
Brought my 01 accord in and they were extremely courteous, quick and efficient with their services. I honestly wouldn’t recommend any other shop in the riverside area besides them. 10/10 you literally can’t go wrong choosing them!
Keanu Ivey Jul 7, 2022
A honest and dependable place to take your car.
Gloria Lopez Oct 10, 2021
Very grateful and impressed with Hayley Jeff and Mike at ProTrans. Dealer quoted $3000 for a new transmission. Took it to ProTrans for a second opinion. They honestly called and reported that it was just an issue with the driveshaft and $150 later I was out the door. I appreciate the honesty and integrity of Jeff and this company. Would highly recommend and would return!
shane emery Jul 7, 2022
If you’re looking for an honest and affordable automotive service, this is the place. I took my 2010 Ford Focus and they fixed my issue at a reasonable price and provided recommendations to enhance my vehicle. I did take the recommendations and my car runs like new. They have great customer service and now I’m a loyal customer!
Steven Pacheco Jul 7, 2022
Very professional outfit there. These guys did great work on my Kia. I know those parts were hard to find too. My car has never run better. Highly recommend this place...Just an update I was called by the owner I believe a month ago. He was checking in to make sure everything was still OK. Thanks. You definitely don't see that kind of follow up, and customer service much. You guys are great.
Thomas Apr 4, 2022
I told my mom (Anna) that this place seemed like a great place based off the reviews. Let me tell you these people are amazing they fixed the transmission to our 2012 Kia over a month ago and the car is still doing great just passed it smog test. They were incredibly kind to my mother and sympathetic to our situation they even gave her a ride home. They worked quickly we would have gotten our car a day earlier than we did but our phone number was incorrect but never the less I would highly recommend them.
Sophie Jul 7, 2022
Had a good experience. The staff were friendly and honest.
Roy Hornaday Jun 6, 2022
Jeff, Hayley, Mike and the whole Crew at pro trans are great! They are professional, up front and most of all honest. I have used their service on multiple occasions and always left feeling confident that my van was fixed right and that I got a fair price. I recommend them to everyone!!
Nasser Dahdul Aug 8, 2020
Had an 2 quart over fill from another business that caused a leak on my transmission Protrans fixed the leak and brought the fluid down to where it's supposed to be, I thank the people at Protrans for helping me get my truck to where it's supposed to be before any damage could be done !!
Ralph Delgado Jun 6, 2022
My alternator went out on my car while I was driving to Arizona with my 3 dogs and a cat , to say I was stressed is an understatement and they had my car up and running before lunch time!! I can’t tell you how much I appreciated the service and their kindness.. Thanks Jeff!!👍
Lisa Baker Jun 6, 2022
My family and I love this place! Our car had a leak and started smoking the day we had to leave Riverside and we found this place through amazing reviews. They were super fast and were understanding that we had to leave town urgently. The service was amazing and everyone we met were super friendly. They are also super attentive considering they remembered us and our situation even though we only spoke on the phone about it! They were also transparent about prices and fees so you don’t have to worry about hidden charges and they made sure to get our approval before proceeding. This has to be a go to place if you are within range!
Dianna Tran Jun 6, 2022
I could have given a 1 star, since they not only did not solve my issue but they still charged full price for it. But mistakes happen, and I'd rather be honest instead of angry. If my problem was what they initially suggested, they did a good job in even manufacturing a special tool to fix it, on the same day. However, it was not. Nevertheless, from all other reviews , I imagine my case was an unfortunate one, so consider all other reviews to make a decision.
Caio M Jun 6, 2022
Great business, very friendly, professional, and up-front about anything related to your vehicle. Have been going to them for multiple different vehicles because of the quality.
James Alcala Jun 6, 2022
We were very impressed with their professionalism. They kept us informed at every step of the process. We will definitely be coming back.
Carlos Joy Jun 6, 2022
The "Protrans" team is always very professional and welcoming! They always treat me & my family like royalty! I always look forward to spending quality time with Jeff & Hayley!
Cliff Liles Nov 11, 2020
They did a diagnostic on my car and found that my transmission wasnt working anymore. They also found that my transmission was still under warranty and they sent it to a nissan dealership to get it replaced for free. I didnt even know it was atill under warranty so that was nice what they did.
Shady Alissa May 5, 2022
